
How to Respond to a Bad Google Business Review
Running a business can feel like spinning plates. Accounts, marketing, recruiting, inventory, prospecting – the to-do list goes on and on (and on…). And then on top of it all, another problem lands in your lap; a one-star rating on your Google Business Profile.


Given many small businesses spend hundreds of pounds per month on paid ads, even if you were to dedicate the entire budget to pay-per-click (PPC) advertising, it wouldn’t go far. At best (and this is a stretch), it might allow for a couple of set-and-forget ads. PPC requires forward-planning, monitoring and continual adjustment, so such a strategy (if you can call it that) is just money down the drain.
In summary, most cheap internet packages rely on automation, templates and generic strategies. You’re not getting tailored insights, fresh ideas or a team that understands your trade, your market or even your customers. Meanwhile, your competitors, who are spending more on a reputable digital marketing agency, are getting all of that and more – and they’re seeing results.
ou’ve paid an agency to do your digital marketing is because you don’t have the time to do it yourself. So how is it that you have to spend hours chasing up results and trying to figure out why nothing is happening?




